Statement Regarding Novel Coronavirus (COVID-19)

By March 12, 2020 News

Cedarview Animal Hospital is committed to protecting the health of our employees and clients, and are closely following the guidance of Ottawa Public Health (https://ottawapublichealth.ca) with regards to the Novel Coronavirus (COVID-19).

While we already follow strict disinfection procedures in our hospital, we have implemented additional measures to limit the transmission of infectious diseases between people.  For the time being, this includes removing our hospitality station in our waiting room, more frequent disinfection of our public bathroom and all surfaces, and regular education and support of our staff in responding to the current pandemic.

We ask that you contribute to our efforts by rescheduling any non-urgent appointments for your pets if you are showing symptoms of the coronavirus illness, which includes fever, sore throat, cough, and chills.  If your pet requires immediate care, and you are currently ill, please call ahead to our office to let us know when you will be arriving so that we can limit exposure to other clients.

Any updates for our clients will be sent via email, as well as being posted on our social media channels.  Please feel free to contact us at any time if you have any concerns. 

 

If you would like additional information on COVID-19, we encourage you to visit the Ottawa Public Health website, or the following Health Canada webpage:

https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

 

You may also have questions about whether your pet can be infected with COVID-19.  We suggest monitoring the information at the University of Guelph’s Worms and Germs blog here:

https://www.wormsandgermsblog.com/

 

Thank you for your cooperation and help during this time.  As a community, we will get through this together!